Job Description : Warehouse Executive

• Review and improve warehouse process flows, identifying opportunities to enhance productivity, accuracy, space utilization, and overall operational efficiency.
• Analyze warehouse KPIs, operational reports, and productivity data, and implement corrective and preventive actions to improve performance.
• Ensure inventory accuracy by monitoring inbound, outbound, stock movement, cycle counts, and inventory audits, while investigating and resolving discrepancies.
• Review customer complaints, operational issues, and service failures, ensuring root cause analysis and corrective actions are implemented promptly.
• Monitor warehouse equipment, storage systems, and facility conditions, ensuring preventive maintenance and repairs are carried out as scheduled.
• Train, develop, and mentor Warehouse Supervisors and operational staff to strengthen leadership capability, improve productivity, and build a high-performing warehouse team.
• Oversee and coordinate daily warehouse operations by ensuring all Warehouse Supervisors execute their responsibilities effectively and achieve operational targets.
• Monitor the performance of Warehouse Supervisors, provide coaching and guidance, and ensure compliance with company policies, SOPs, and safety regulations.
• Plan and optimize manpower allocation across receiving, put-away, picking, packing, replenishment, and dispatch operations through effective coordination with Warehouse Supervisors.
• Conduct regular operational audits and warehouse inspections to ensure quality standards, customer requirements, and operational excellence are consistently achieved.
• Collaborate with the Transport, Customer Service, Administration, and other internal departments to ensure smooth order fulfillment and timely deliveries.

Requirements:

• Strong knowledge of warehouse operations, inventory management, WMS, and logistics processes.
• Proven experience in leading multiple warehouse teams or supervisors and managing warehouse performance.
• Proficient in Microsoft Excel, warehouse management systems (WMS), and operational reporting.
• Minimum 5 years of experience in warehouse operations, logistics, or supply chain management, with at least 2 years in a supervisory or executive leadership role.
• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.