Job Description

The Company
* Factories in Malaysia, China, India, South Africa, Brazil
* Export to 105 countries around the world.
* Global MNCs customers in Petrol Retail, Automotive, Quick Service Restaurants, Health & Beauty, Telecommunication and Multiple Sites Retail

The Job
* Manage and grow existing key accounts by understanding customer needs, maintaining strong relationships and identifying opportunities for account expansion.
* Build long-term relationships with key decision-makers and act as the main point of contact for customer requirements, projects and business development.
* Provide excellent customer service and technical support, including presenting solutions to new customers and supporting clients throughout project execution.
* Coordinate closely with Engineering, Logistics, Procurement and related departments to ensure customer requirements, project timelines, quality and service expectations are successfully delivered.

Responsibilities
* Manage overall sales activities, customer accounts, quotations, tenders and sales follow-up.
* Develop new business by generating leads, approaching potential customers, conducting presentations and closing sales.
* Monitor market trends and competitor activities while maintaining accurate sales records, pipeline updates and customer feedback.
* Assist in tendering and support customer before and after sale.

The Candidate
* Diploma or Degree in Business, Marketing, Electrical, or a related field.
* Minimum 5 years of experience in Key Account Management, Sales in the Digital Industry.
* Good written and spoken communication skills in English and Bahasa Melayu.
* Possess own transport and willing to travel locally and overseas when required.