Inventory Supervisor

Job Responsibilities:

• Ensure the integrity, accuracy, and timely updating of inventory records within the Warehouse Management System (WMS).
• Conduct routine inventory audits and validation checks to ensure all stock movements are accurately recorded and supported by proper documentation.
• Plan, coordinate, and execute cycle counts, stock takes, customer audits, and annual inventory exercises.
• Investigate inventory discrepancies, stock variances, and customer complaints, identify root causes, and implement corrective and preventive actions.
• Monitor inventory performance indicators and prepare inventory accuracy reports, variance reports, and customer inventory reports.
• Support WMS operations, including troubleshooting, issue resolution, process enhancement, and user support.
• Coordinate closely with warehouse operations, customer service, and IT teams to ensure inventory-related activities are executed efficiently.
• Conduct training and coaching for warehouse personnel on inventory control procedures, stock handling, and WMS processes.
• Support inventory setup, SKU master data maintenance, and system configuration for new customer onboarding and business transitions.
• Monitor pallet inventory, returnable assets, and inventory movement controls in accordance with customer and company requirements.
• Ensure proper inventory documentation, audit records, and SOPs are maintained and updated.
• Support continuous improvement initiatives to enhance inventory accuracy, productivity, and operational efficiency.
• Monitor and manage all inventory control activities, including replenishment, pick-face management, stock transfers, cycle counts, and inventory adjustments to ensure physical and system stock accuracy.
  

Requirements:

• Diploma/Degree in Logistics & Supply Chain Management, Warehouse Management, or related field.
• Minimum 2–3 years of experience in inventory control, warehouse operations, or logistics environment.
• Experience in a Third-Party Logistics (3PL) or contract logistics environment is preferred.
• Experience managing inventory for multiple customers and diverse product categories is an added advantage.
• Hands-on experience with Warehouse Management Systems (WMS) and inventory reporting tools.
• Strong knowledge of inventory control principles, stock reconciliation, cycle counting, and inventory audit processes.
• Good understanding of warehouse operations and inventory flow management.
• Detail-oriented with a high level of accuracy and accountability.
• Ability to work independently and manage multiple priorities in a fast-paced logistics environment.
• Familiarity with customer inventory reporting and service level requirements within a 3PL operation is preferred.